This is a convenience translation of the German original. In case of any discrepancy, the German version prevails.
Right of withdrawal and withdrawal form for consumers in the case of a service contract
A "consumer" within the meaning of this withdrawal policy is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which the contract is concluded.
To exercise your right of withdrawal, you must inform us (Anton Schulepow - Flowcore Solutions, Rathausstraße 32, 12105 Berlin, Germany, email address: support@streampost.de, phone number: 01636191664) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
If you requested that the services should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the full coverage of the contract.
You can also exercise your right of withdrawal online at www.streampost.de/widerruf. If you use this online function, we will promptly send you a confirmation of receipt on a durable medium (e.g. by email) with information about the content of the withdrawal declaration as well as the date and time of its receipt.
Exclusion or premature expiry of the right of withdrawal
- The right of withdrawal expires prematurely if we have begun to perform the contract only after you gave your express consent to do so and at the same time confirmed your awareness that you lose your right of withdrawal once we begin to perform the contract. We point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To
Anton Schulepow - Flowcore Solutions, Rathausstraße 32, 12105 Berlin, Germany, email address: support@streampost.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the
purchase of the following goods (*)/the provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of consumer(s)
_______________________________________________________
Address of consumer(s)
_______________________________________________________
Signature of consumer(s) (only for notification on paper)
_________________________
Date
(*) Delete as applicable.
Created with the Datenschutz-Generator.de by Dr. Thomas Schwenke